The Board of Directors of Innovative SystemCert makes the following public statement on Innovative SystemCert understanding of the concept of Impartiality and the importance thereof when managing conflicts of interest and to ensure objectivity when carrying out our verification activities.
Impartiality is the actual and perceived presence of objectivity. Objectivity means that conflict of interest do not exist or are resolved so as not to adversely influence the activities of Innovative SystemCert.
Synonyms that are useful in conveying the element of impartiality are: objectivity, independence, freedom from conflicts of interest, freedom from bias, and lack of prejudice, neutrality, fairness, open-mindedness, even- handedness, detachment and balance.
Being impartial, and being perceived to be impartial, is necessary for Innovative SystemCert to be able to deliver a credible verification service that provides confidence to our clients, the public and all other entities in the country.
It is recognized that the main source of revenue for Innovative SystemCert is that of our client paying for our services and that this is a potential threat to impartiality. Our fee structure will be based upon the degree of responsibility and skill involved and the time necessarily occupied on the work, plus the reimbursement of outlays. We will contract our fees in advance with our clients and will not allow the fact that the payment of fees by clients to become a threat to impartiality.
In order to obtain and maintain confidence, Innovative SystemCert will at all times are able to demonstrate that our decisions are based on objective evidence and that our decisions have not been improperly influenced by other interests or by other parties.
Threats to impartiality include but not limited to:
• Self-interest threats : threats that arise from a person or enterprise acting in their own interest, for example financial self-interest;
• Self-review threats : threats that arise from a person or enterprise reviewing the work done by them. For example evaluating the compliance of a Client for whom Innovative SystemCert may have provided consultancy, or a staff member or director reviewing his own work in an appeal or complaint procedure;
• Familiarity (or trust) threats : threats that arise from a person or body being too familiar with or trusting towards another person instead of seeking and evaluating objective evidence on which to base the verification conclusion or decision;
• Intimidation threats : threats that arise from a person or enterprise having a perception or experience of being coerced openly or secretively, such as a threat to be replaced or reported to a supervisor if he does not do what the person who is coercing him/her wants.
The above Statement is made by Innovative SystemCert in the interest of transparency and so that all our clients may be aware of our intentions.